Get Your Medical Cannabis Card


At Compassionate Clinics of America, we aim to inspire hope and contribute to the overall health of our community by providing the best care, service, and education to every patient in a compassionate manner. Our physicians are licensed and in good standing with their medical boards, as well as hold the necessary state certifications to certify medical cannabis. We serve our patients throughout every step in the entire process of getting a medical cannabis card, allowing them to focus their attention on their health and loved ones instead. Come discover how we are re-imagining health and wellness at Compassionate Clinics of America.

The Certification Process

We strive to make the experience as simple as possible for our patients. When you come to our clinics, you will be treated with the attention and respect you deserve. From the moment you step foot in our door to when you leave, our team will guide you every step of the way through the process until you have your card.

Qualifying Patients

In order to get a medical cannabis recommendation and legally purchase cannabis products from dispensaries some basic qualifications must be met.

  • Must be 18 years or older  (minors need two physician recommendations as well as consent from their legal guardian),
  • Illinois state resident with proof of residency
  • Diagnosis of a qualifying medical condition
  • Have certification from a physician

For parents or caregivers attempting to access medical cannabis for their children, two physician certifications are required, along with the parent or legal guardian serving as primary caregiver for the patient.

What medical conditions are included in the pilot program?

Patients must suffer from a debilitating condition, defined as:

  • Amyotrophic Lateral Sclerosis (ALS)
  • Agitation of Alzheimer’s Disease
  • Arnold-Chiari Malformation
  • Cancer
  • Crohn’s Disease
  • Causalgia
  • CRPS (Complex Regional Plain Syndrome Type II)
  • Chronic Inflammatory Demyelinating Polyneuropathy
  • Cachexia/Wasting Syndrome
  • Dystonia
  • Fibrous Dysplasia
  • Multiple Sclerosis
  • Glaucoma Interstitial Cystitis
  • Hydromyelia
  • Hepatitis C
  • Hydrocephalus
  • Lupus
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Myasthenia Gravis
  • Myoclonus
  • Nail-Patella Syndrome
  • Neurofibromatosis
  • Opiate/Opioid Prescriptions *NEW*
  • Parkinson’s Diesase
  • Post-Concussion Syndrome
  • Post-Traumatic Stress Disorder (PTSD)
  • Reflex Sympathetic Dystrophy
  • Residual Limb Pain
  • Rheumatoid Arthritis
  • Seizures (Includign Characteristic of Epilepsy)
  • Severe Fibromyalgia
  • Sjogren’s Syndrome
  • Spinal Cord Disease (Including bot not limited to Arachnoiditis)
  • Spinal Cord Injury is damage to the nervous tissue of spinal card with objective neurological indication of interactable spasticity)
  • Spinocerebellar Ataxia
  • Syringomyelia
  • Tarlov Cysts
  • Tourette Syndrome
  • Traumatic Brain Surgery

Step 1: Schedule an Appointment

Schedule an appointment with us at 888-372-0325 or schedule online to start your evaluation process! We will answer any questions you have about the evaluation process. We will also explain the need for your medical records documenting a qualifying condition and if necessary, obtain the records for you after you sign a medical release form.

Step 2: Physician Consultation & Certification

When you arrive for your appointment, our staff will provide you with our intake forms. Once completed, they then introduce you to the doctor. The physician will review your records, perform an exam, discuss your condition and history, and answer any questions you have regarding medical cannabis. If you have a qualifying condition the doctor will approve your certification.

Step 3: Provisional Access

Upon processing your submitted electronic application, the Illinois Department of Public Health (IDPH) will then upload your provisional access letter, which we will download and email directly to you. Once received, this letter along with your ID will allow you to purchase medical cannabis at the licensed Illinois dispensary you selected during the application process. The provisional access letter is typically uploaded within 12-24 hours of submission of your application and is good for 90 days, while the Illinois Department of Public Health process your application and issues your medical cannabis card. You will not be able to switch dispensaries during this 90 provisional access period.

Step 4: Get Your Medical Cannabis Card

Upon processing and approval of your submitted application, the state Department of Health (DOH) will then send out your Medical Cannabis card, which you will receive by mail. Once received, this will allow you to continue purchase medical cannabis at the licensed Illinois dispensary you selected, this card will replace your provisional access letter. If you so choose, you may now also change dispensaries once you receive your card.

Step 1: Schedule an Appointment

To get started with the process, simply call us to learn more, and book an appointment. Our staff will be able to answer any and all your questions related to the program. In addition, they will walk you through the materials and requirements needed to apply.

Application Forms & Delivery

Below are a few resources from the state, outlining the different types of applications and forms available for the Illinois program. When you visit our clinics, this entire process will be taken care of for you!


Not sure if you qualify for medical cannabis? How long will it take for your application to be processes and/or approved? Be sure to check out our Frequently Asked Questions.

Change Dispensary Form

Select an option below:

Date of Birth:

I agree to allow Compassionate Clinics to submit this form to the IDPH on my behalf.

Medical Marijuana Caregivers

When completing your application in the Medical Marijuana Registry, you may also designate up to two caregivers to assist you in obtaining medical marijuana. You may designate a spouse, a parent, or even a friend. Patients under the age of 18 are required to have a caregiver.

Caregivers will also have to register for the medical marijuana program and all caregivers must complete a background check before being approved. If you need a caregiver, simply let us know during the application process and we will help you set this up.


Schedule an Appointment

To get started with the process, simply call us to learn more, and book an appointment. Our staff will be able to answer any and all your questions related to the program. In addition, they will walk you through the materials and requirements needed to apply.


See Our Doctors

Once you are scheduled in, show up on the date of your appointment. Our physicians will review your records, provide you with an exam, discuss your conditions and history and answer any additional questions you may have for them. Pending approval, the physician will certify your application and from there it will go to the state.


Receive Your Medical Cannabis Card

Once your application has been processed and approved, the department of health will send your medical patient ID by mail. Upon receiving, you will be eligible to visit a licensed dispensary to purchase medical cannabis products. At this point, the process will be complete!